Your rights and obligations as a tenant and our obligations as a landlord are stipulated in your rental agreement. This includes: we want you to live in your home, but in addition to the rights, you have responsibilities as part of your rental agreement. To keep your home safe, we may need to access it. Maybe it`s a boiler service. As part of your lease, you must leave us there. We will always inform you of the date on which this will happen and we will never enter your home without telling you beforehand. We always write to let you know when we want to come and why. Shared rental – if more than one person signs the contract, then it is called a common rent – you now have the same rights and obligations for the property (for example, if a person does not pay the rent and moves, the abandoned person is still responsible for the debt). Please note that legal proceedings are still possible against both clients. Fortunately, it is very rare that this happens. We believe that our policies are fair and prefer to help our clients rather than seeing them in trouble.

If you are worried in any way that you are about to violate your agreement, please contact us by joining our live chat or visiting our contact page and one of our teams will be happy to chat with you. Remember, because this is a common lease, you are both also responsible for the lease. That means you can`t just walk away. If someone breaks the agreement, you are still responsible. We generally do not allow our customers to keep animals (chickens, goats, pigs, horses, etc.) in our homes. This is because our homes simply do not have enough space and most farm animals need special equipment. If you are away from home for more than 28 days, you must tell us in writing. If you intend to leave your home permanently, you must give us at least 4 weeks by filling out our message to terminate the form. If you have a lease in common with another person, but one of you wants to be the tenant, you must ask the landlord to change the lease. This can happen when a relationship ends and a partner agrees to leave the family home.

If you want to keep a dog at home, you must first get our permission. If you have a dog, remember: here are answers to our most frequently asked questions about the end of a lease and all the things you need to think about or do when you`re ready to move. The rules for owning a pet will be in your rental agreement and should clearly state the Dos and Don`ts, but if you are not safe, contact us by joining our live chat or visiting our contact page. We can also help if you have misplaced your rental agreement and need an additional copy.